Where is my reward after watching an ad?
📱Troubleshooting
Maddie's Re-archaeology: How to play?
🪁Events
Error Code 1312
💥Bugs & Issues
My game has reset. What do I do?
Auto Merge
Can I move my progress to another device or play on multiple devices? (Google Play)
💌My Account
How do I find my purchase history (iOS)?
How do I find my purchase history (Android)?
What can I do if there was a problem with my purchase? (Google Play)
More
My game is crashing, what do I do?
Why don't I get Energy in the Daily Scoop?
My item has disappeared. What now?
JP ONLY
How can I report a player?
What happens after I report a player?
Code of Conduct for Player Names
Can I reset my account?
What is Supercell ID?
Can I move my progress to another device or play on multiple devices? (Apple)
Welcome to Merge Mansion!
How can I find out the merge chain of a particular item?
Why can't I make any more items by tapping?
Where do I buy extra Gems and Coins?
I accidentally deleted an item I need. What now?
How does Unlimited Energy work?
Why can't I download and play Merge Mansion?
Where do I get decorations from for my Mansion grounds?
What Events are there in Merge Mansion?
Why don’t I have Leaderboard events?
How do I get Mosaic pieces?
How do I grow a Peony Flower?
Where does Paint come from?
Intro
1. The Grand Drive
2. Tranquility Terrace
Why don’t I have the producer inventory?
Why can't I see some events on my device?
Where is Supercharge?
Maddie
Grandma Ursula
Roddy
What happens when I tap on the Calendar button?
Why did my Story Event items disappear?
What do Time Chargers do?
Need more help?
